January 27, 2024
At the beginning of each year, Michael Buckley, Arrow’s personal and professional development coach and “The Chief Feelings Officer,” asks each team member to pick a “Word of the Year.”
What does your life need more of right now?
And my life will be improved if I have more of what?
Michael reminds us that sometimes, we need more focus. Then, other times, it’s more compassion, and at times, we need more fun! In past years, team members have chosen words such as clarity, confidence, intentional, commitment, consideration, and receptiveness.
This year, team members are actively selecting a Word of the Year for themselves and collaborating to create a word for their community. Picking a personal word and community word is a commitment to doing work on themselves and the “we” and “us” work they want to accomplish as a community.
This word is significant because we want to provide consistency. Even more, great-quality care is provided by the same amazing staff with whom the residents have built relationships. By setting an intention for the year, we’re shaping our community for success. It keeps the goal present in our day-to-day work lives.
We will incorporate the word into the community’s daily operations by adhering to policy and procedures, traditions, and community awareness.
The biggest goals of the year for our community are to increase the census and keep our residents healthy and safe, all while staying compliant with joint commission standards. Rock Creek will no longer be considered a turnaround solution.
The chosen Word of the Year should inspire the team. If it doesn’t, it means they selected the wrong word. Hold yourself and others accountable throughout the year. Engage with team members about their Word of the Year and keep it as a frequent topic of discussion in your community. Monitor your achievements using your 2024 Word of the Year, and we eagerly anticipate celebrating them with you!
Rock Creek Senior Living in Ankeny, IA offers senior villas, independent senior apartments, assisted living, and memory care with a variety of services and a range of floor plan options. Amenities include restaurant dining, 24-hour bistro, concierge service, housekeeping, events and entertainment, personal care, transportation services, and more. Centrally located near Mercy One Medical Center with convenient access to major shopping centers and attractions, including Briarwood Golf, The District Shopping Center, Saylorville Lake Marina, Big Creek State Park, and Ankeny Community Theater.
