FAQ Category: Memory Care

Support Partners receive initial and ongoing education in dementia care, communication strategies, redirection techniques, and safety best practices. Training focuses on supporting dignity, minimizing stress, and creating moments of purpose each day.

Licensed nursing leadership oversees care planning, medication management, and wellness monitoring. The nursing team collaborates with Support Partners and families to adjust support as needs change.

Yes. The neighborhood includes safety features that support freedom of movement within a secure setting, helping provide peace of mind while honoring dignity and independence.

Memory care includes secured entrances and exits, monitored common areas, unobtrusive safety checks, and care plans that consider wandering risk and fall prevention. The environment is designed to be calming and easy to navigate.

The culinary team prepares familiar, flavorful meals with supportive options like finger-friendly choices and cues for pacing and hydration. Support Partners can offer discreet assistance to help residents dine with comfort and dignity. Family-style dining offers supportive choices and time with friends around the table.

Families are encouraged to share life stories, preferences, and routines that matter. The team offers regular updates, care plan reviews, and education, and welcomes family participation during events and visits. Family members are always welcome to volunteer their time and talents to engage with their loved one and the entire neighborhood.

The team develops a step-by-step transition plan that may include gradual visits, favorite belongings, and familiar routines. Support Partners provide reassurance and consistent faces to support a calm, comfortable start.

Pricing reflects the apartment or suite, the memory care program, daily support from Support Partners, dining, 3 snacks per day, and salon services. The care-based assessment determines the level of support. A team member can provide a detailed, personalized estimate.

The memory care neighborhood is staffed above state-required standards, with at least two dedicated Support Partners on-site at all times and a Memory Care Director providing oversight. Depending on the community, a cook or homemaker may also be part of the daily team to support engagement and personalized care.

In a medical emergency, the trained team responds immediately, provides first aid as needed, and calls 911 when emergency services are required. Team members remain with the resident, share information with responders, notify family promptly, and complete ongoing CPR and first aid training.